PROACTIVE ACTION TO IMPROVE CUSTOMER & EMPLOYEE SAFEGUARDS

By March 16, 2020 Corporate

NEW YORK, NY – Takara Belmont USA, Inc. takes proactive action to protect customers and employees amid COVID-19 outbreak by supporting greater social distancing with temporary office closures, work-from-home programs, and other wellness practices.

“First and foremost, we want to maintain a safe environment and encourage practices to protect the health of customers, visitors, employees, and others,” said Rachel de la Pena-Martin, Manager of General Affairs. “We ask everyone to follow CDC guidelines to reduce the transmission of communicable diseases.”

Takara Belmont USA will close their New York showroom and office, which is located at 17 West 56th Street, New York, NY. The short-term showroom closure will remain in effect between March 16 to March 25, 2020, which may be extended until March 30th or later, as more information becomes available. All eligible employees will work remotely to continue efforts to support customers and partners.

“Our customers, communities, and industry are all finding new ways to engage each other,” said Steve Hughes, National Sales Manager. “While we are taking steps to limit in-person interactions, we continue to keep an eye towards the future by expanding the services we offer and the way we can communicate.”

During the closure, the New York showroom team will be available to support customers via e-mail, phone, or video conference. Customers, partners, and other interested parties may contact the showroom by submitting an online request or sending an e-mail to their local representative. A few of our other showrooms and offices are currently considering similar practices, including reducing and/or rotating staff, and pre-scheduling customer visits to limit the number of simultaneous visitors in the showroom. Please contact your local showroom before your next visit.

“Adhering to the Takara Belmont standard means ensuring a safe and healthy environment,” said Shige Kaneyama, General Manager. “While none of our employees have tested positive for COVID-19 or show symptoms, we decided to close our showroom in the best interest of our employees and clients.”

Stay informed about COVID-19 symptoms, precautions, news, and more at the Centers for Disease Control and Prevention website. Below are a few practices to keep in mind:

  1. Avoid close contact with people who are sick with respiratory symptoms.
  2. Cover your cough or sneeze with a tissue, then dispose of the tissue.
  3. Avoid touching your eyes, nose, and mouth.
  4. Clean and disinfect frequently touched objects and surfaces.
  5. Stay home when you are sick except to get medical care.
  6. Wash your hands often with soap and water for at least 20 seconds.

To learn more about Takara Belmont’s industry-leading offerings, contact your local sales representative today or navigate to our products section.